Client service matters - it is the core of our business and the reason why
SBH was founded in the first place. We have a strong commitment to our
working relationship with you - which is reflected both in our approach to
our clients and our staff. We have developed the SBH Service Philosophy to
reflect this commitment - a commitment to Excellence, Expertise, Integrity,
Responsiveness and Accessibility.
Excellence
We will deliver. Whether legal opinions, documents, litigation or
arbitration - SBH will produce a level of excellence you can count on. We
will also provide excellent guidance - when the law is unclear, we will say
so and will give the best legal guidance in every situation. When invited to
do so, we will look forward to providing counsel on issues that are not
strictly legal in nature because we understand the “big picture” of
business.
Expertise
We will find a solution. SBH will provide the expertise and the experience
to meet your legal needs. We carefully monitor all new developments in
Employment, Workers’ Compensation and OSHA laws so that we can keep you
ahead of the game. We maintain detailed computer data and library
information, as well as active participation in continuing legal education
and industry activities to ensure our expertise is up-to-date and
rock-solid.
Integrity
We lead by example. At SBH we understand that we are a reflection of your
organization. Our attorneys and every member of our staff approach all
projects with enthusiastic professionalism and integrity. If there is a
potential conflict between our work for you and that of another client, we
will bring it to you attention quickly and with a plan of action. You will
find our billing system honest, fair, organized and user-friendly.
Responsiveness
We respond quickly - and reliably. We understand the importance of
result-oriented business. You can count on our work to be delivered on time,
easy to understand and of the highest quality.
Accessibility
We are reachable. SBH understands that business - especially crisis - does
not always occur between the hours of 8AM and 5PM. You can get a hold of us
when you need us. You will have access to us via direct line phone numbers,
cell phones, email and weekend/after hours numbers as well.